WHY VIABILITY
From Profit Plan to Proven Reality
Hospitality is hard. Rising wages, escalating costs, and fragmented tools have made running a profitable venue feel like a losing battle. Viability changes that — giving multi-venue operators real-time clarity over every dollar, every shift, and every decision, before it hits the P&L.
Sound Familiar?
You’ve got a POS system, accounting software, and maybe some operational tools on top. And yet — when month-end arrives, the numbers still don’t add up. Managers are guessing. Owners are frustrated. And no one can agree on where the money went.
- Multiple logins, fragmented data, no single source of truth.
- Month-end surprises with no way to act before the damage is done.
- Blame between ops managers and venue managers — with no data to referee.
- Forecasts that live in spreadsheets and get ignored by Monday morning.
The problem isn’t your team. It’s the lack of visibility. And that’s exactly what Viability was built to fix.
Not Another Tool. A Complete Operating System for Profitable Venues.
Proven in 100+ Venues. The Numbers Don't Lie.
Viability doesn’t ask you to take our word for it. We prove it in your own data — starting from Day 1.
A$30k–80k
8–16%
100+ venues
$200k+
A multi-venue operator recently brought on two comparable sites. Within two weeks of going live, the underperforming venue had lifted its profitability by $2,000 per week — simply by having the right numbers in front of the right people at the right time.
Built by Operators. For Operators.
Viability wasn’t built in a boardroom. It was built inside a hospitality venue — by someone who had already run 11 of them.
Pius Steiner has worked in hospitality since 1991, across Europe and Australia. By the 2000s, he was buying and turning around underperforming venues. And every time, he hit the same wall: the tools didn’t talk to each other, the numbers arrived too late, and the arguments between teams never stopped.
So he built Viability — initially just for his own venues. Today, those two venues are the highest-performing they’ve been in eight years. Not because of luck. Because the software tells them exactly which lever to pull, and when.
“Think of Viability as your GPS in business. It doesn’t guess. It doesn’t blame. It just tells you the truth — and shows you the fastest route to profit.”
— Pius Steiner, Founder, Viability
Quick to Start. Built to Last.
Discovery & Fit
We run your tech stack and operations through our Success Checklist upfront. If it’s not the right fit for delivering results, we’ll be upfront and guide you accordingly.
Data Connect & Initial Insights
We connect your historical POS data and activate machine learning forecasting. You get immediate insights — no waiting, no disruption.
Phased Rollout & Training
We start with 1–2 venues and provide white-glove onboarding for your managers and ops team. Hit the milestones, or trigger your risk-free exit.
Full Activation & Optimisation
Scale to all venues with dynamic benchmarks. Achieve margin lifts of 8-16% and A$30k–80k uplifts per site — with ongoing support for calm, defensible operations.
White Picket Coffee House, Ground Floor Coffee & Pulse Coffee Co.
To say that it has changed not only my profitability but my life would be an understatement. Being coffee shop owner for 13 years, I pride myself on being an efficient operator. But prior to discovering Viability, I used to drown in hours and hours of data entry and excel spreadsheets every week. Now, everything happens in the one spot, saving me so much time, and making me so much more efficient. I now have the time to do the most important job in my business: serve customers. Being so profitable now that I have Viability has enabled me to have more room in my labour budget, which has also led to increased sales… what a product!
Anthony Pollina
Owner, White Picket Coffee House, Ground Floor Coffee & Pulse Coffee Co.
Luigi Delicatessen
I literally have dashboard visibility to all the critical information I need to run a successful business and can make decisions based on facts, not guess work! This has enabled me to focus on what I do best, therefore becoming more productive, a better boss, a better dad, a better husband, a better friend and a much better business man!
Luigi Di Costanzo
Director, Luigi Delicatessen
Pizza Meccanica
Finally, someone has developed a program that encompasses everything (and I mean everything) to run a profitable, successful, true and efficient business. Thanks Pius and team Viability for saving us time, money and headaches. No more guessing with this accurate program.
Stelio Birbas
Owner, Pizza Meccanica
Cotto & Platform 10
After using Viability over four years, I’d say it’s a win-win investment. This software simply makes it easier to run a profitable business. Nothing else can give me the same depth of insight. My managers and team use Viability to keep targets on track. It gives me back management time, grows business and makes the teams more engaged with success. It’s worth the investment ten times over.
Frank Cecere
Owner, Cotto & Platform 10
Cheffy Chelby’s
As someone who absolutely has no tech experience and hates computers …I’m actually in love with using the system. I will make time in my day to actually get to know Viability. I’ve really have no idea about numbers in the past. I’ve totally avoided looking at my Xero, gone on the advice of my bookkeepers and my accountants. Just sort of gone with the flow, gone with my guts. And it’s really nice to see the actual data in Viability, and to be able to see where my guts have been right, and where they’ve been a little bit off.
Michelle Lowe
Director, Cheffy Chelby's
Commitment Issues
Getting going as a solo operator by myself, using that as a platform really helped me grow my business, making sure I had the profits there to sustain me leaving my first venue to come open my second venue. It’s really helpful setting up a new venue. I love doing the rosters on there, they’re all costed for you. It makes it really really easy. My day is so much quicker now.
Asa Donehue
Owner, Committment Issues
See What Viability Can Do in Your Own Data.
No long contracts. No risk. Just your numbers, your venues, and a clear view of what’s possible.
Got Questions? We’ve Heard Them All.
What is Viability.io and how does it work?
Viability.io is a profit governance platform for multi-venue hospitality operators in Australia. It connects your POS data, rostering, and operations into a single real-time view — using machine learning to forecast revenue ahead of the week, flag cost variances before they compound, and prescribe adjustments before they hit your P&L. Where most tools tell you what happened, Viability tells you what’s coming and what to do about it. Most venues see measurable margin improvements within eight weeks.
Does Viability replace my existing rostering software?
Yes. Viability is designed to replace your existing rostering software, with built in rostering created for high performance venue operations. It links roster decisions directly to revenue forecasts and calculates labour cost live as shifts are built.
How accurate is Viability’s POS integration?
From the moment you connect, POS data flows in with complete accuracy — and Viability immediately draws on months of your existing history to begin feeding the machine learning engine. The two-week forward revenue forecast then builds precision over time, getting sharper as it consumes more of your POS data, rostering, and operational inputs.
How long has Viability been operating?
Viability was founded in 2016 by Pius Steiner, a hospitality operator with over 30 years of industry experience across Europe and Australia. The platform was developed and refined inside real venues before being commercially released. It is now proven across 100+ venues in Australia, delivering A$30k–80k in annual uplift per site.
Does Viability have all the features of Deputy or Restoke?
Viability is not designed to replicate Deputy or Restoke — it is designed to replace the need for both by unifying rostering, operations, and real-time profitability in one platform. Features available separately in competitor tools are built into a single closed-loop system.
How quickly can I see ROI from Viability?
Most venues see measurable profitability improvements within two to four weeks of going live. Full activation — across all venues with dynamic benchmarks — typically delivers 8–16% margin lifts and A$30k–80k in annual uplift per site within eight weeks. A phased rollout with defined milestones ensures value is demonstrated before you scale.
What happens if Viability doesn’t deliver results?
Viability operates on a phased rollout with clearly defined milestones. If those milestones are not met, you have a risk-free exit — no lock-in, no penalties. We also run a Success Checklist before onboarding begins to ensure your venue is the right fit, so we only take on clients we are confident we can deliver results for.