FOR OWNERS

Replace Guesswork with Calm Authority.

You’ve spent years building your group; don’t let a lack of visibility erode your margins. Viability provides the single version of the truth you need to lead your team with fairness and govern your business with total confidence.

Hospitality Venue Owner
Cafe workers passing drink orders to each other

Scale shouldn't equal fragility.

As your group grows, the “Visibility Gap” widens. As a hospitality venue owner, you can’t be in every kitchen or at every POS terminal. Without a central “Control Layer,” you are forced to deal with:

  • The Latency Tax: Waiting until the 15th of the month for P&Ls to see why you lost money three weeks ago.
  • The Attribution Gap: Seeing a high labour percentage but not knowing if it was caused by poor rostering, a revenue shortfall, or management lag.
  • The Fatigue of Hindsight: Managing by looking in the rearview mirror, reactively “fighting fires” instead of proactively governing profit.

Real-time Profit Governance. Built by Operators.

Viability isn’t just another tool; it’s the “GPS” for your business. We provide a sophisticated layer of Business Intelligence that sits above your tech stack to deliver:

  • Dynamic Benchmarking: Our AI sets live targets based on real-time revenue, not static percentages.
  • Automated Accountability: Systems that issue “Causal Rulings” on drifts, so management meetings focus on actions, not debates over numbers.
  • Fortress Margins: We anchor your daily operational reality to your profit plan, ensuring that as costs rise, your EBITDA remains protected.

Your entire group, reconciled in your pocket.

The Executive Dashboard

See at a glance which venues are protecting your profit and which are drifting—reconciled live from POS and payroll.

Manage by Exception

Stop digging through data. Receive proactive alerts only when a venue breaches a pre-set profit guardrail.

Binary
Truth

One unified view that eliminates the “he-said, she-said” between head office and venue managers.

Your burning questions Answered

Why is my restaurant’s labor cost so high even when we are busy?

Often, high labor costs aren’t caused by a lack of effort, but by a “Visibility Gap.” Viability solves this by providing 95% accurate revenue forecasting across four service periods. This allows you to anchor your rosters to predicted revenue rather than “gut feel.” By closing the loop between POS and Payroll, you can see if your labor spend is actually driving productivity or just eroding your EBITDA.

Managing at scale requires a transition from “micromanagement” to “Profit Governance.” Viability provides an Owner’s View Dashboard that acts as a remote GPS for your portfolio. You can monitor the live financial position of every site from your pocket and “Manage by Exception”—meaning you only step in when the system alerts you that a venue has drifted from its pre-set profit guardrail.

The traditional monthly P&L is too slow for modern hospitality. Viability provides a reconciled daily reality by syncing your Sales (POS) and Costs (Accounting/Payroll) automatically. This gives you a live trajectory of your profitability, allowing you to catch “EBITDA leakage” on a Tuesday instead of finding out about it three weeks later.

Accountability fails when the data is debatable. Viability creates a “Binary Truth”—one version of the numbers that both the Owner and the Manager see. By using Dynamic Benchmarking, the system sets fair, revenue-anchored targets. When a drift occurs, the AI provides a “Causal Ruling,” so your management meetings focus on solutions and actions rather than arguing over whose spreadsheet is correct.

Manual data entry is the “Excel trap” that keeps owners from leading. Viability automates the data flow from tools like Lightspeed, Square, and Xero. As our partners at White Picket Coffee House found, moving your data into one central “Control Layer” saves hours of manual entry, giving you back the time to focus on customer experience and business growth.

Yes, if it’s built by operators. Viability’s machine-learning models are battle-tested in 100+ venues and achieve 95% accuracy. The system doesn’t just look at historical averages; it uses the “Ground Truth” from your most recent trading day to instantly calibrate the forecast for the same day the following week, ensuring your prep and staffing levels are always optimised.

While every venue is different, our data shows that multi-venue groups typically identify an annual profit uplift of A$30k–A$80k per venue within the first year. By moving into the “Precision Era” of management, owners are able to maintain elite-level net margins of 8%–16%, even in high-cost environments.

Ready to trade fatigued hindsight for calm control?

Join 100+ venues that have anchored their hospitality craft to professional governance.