FOR OWNERS
Replace Guesswork with Calm Authority.
You’ve spent years building your group; don’t let a lack of visibility erode your margins. Viability provides the single version of the truth you need to lead your team with fairness and govern your business with total confidence.
A$30k – A$80k
8% – 16%
95% Accuracy
Scale shouldn't equal fragility.
As your group grows, the “Visibility Gap” widens. As a hospitality venue owner, you can’t be in every kitchen or at every POS terminal. Without a central “Control Layer,” you are forced to deal with:
- The Latency Tax: Waiting until the 15th of the month for P&Ls to see why you lost money three weeks ago.
- The Attribution Gap: Seeing a high labour percentage but not knowing if it was caused by poor rostering, a revenue shortfall, or management lag.
- The Fatigue of Hindsight: Managing by looking in the rearview mirror, reactively “fighting fires” instead of proactively governing profit.
Real-time Profit Governance. Built by Operators.
Viability isn’t just another tool; it’s the “GPS” for your business. We provide a sophisticated layer of Business Intelligence that sits above your tech stack to deliver:
- Dynamic Benchmarking: Our AI sets live targets based on real-time revenue, not static percentages.
- Automated Accountability: Systems that issue “Causal Rulings” on drifts, so management meetings focus on actions, not debates over numbers.
- Fortress Margins: We anchor your daily operational reality to your profit plan, ensuring that as costs rise, your EBITDA remains protected.
Your entire group, reconciled in your pocket.
The Executive Dashboard
See at a glance which venues are protecting your profit and which are drifting—reconciled live from POS and payroll.
Manage by Exception
Stop digging through data. Receive proactive alerts only when a venue breaches a pre-set profit guardrail.
Binary
Truth
One unified view that eliminates the “he-said, she-said” between head office and venue managers.
White Picket Coffee House, Ground Floor Coffee & Pulse Coffee Co.
To say that it has changed not only my profitability but my life would be an understatement. Being coffee shop owner for 13 years, I pride myself on being an efficient operator. But prior to discovering Viability, I used to drown in hours and hours of data entry and excel spreadsheets every week. Now, everything happens in the one spot, saving me so much time, and making me so much more efficient. I now have the time to do the most important job in my business: serve customers. Being so profitable now that I have Viability has enabled me to have more room in my labour budget, which has also led to increased sales… what a product!
Anthony Pollina
Owner, White Picket Coffee House, Ground Floor Coffee & Pulse Coffee Co.
Luigi Delicatessen
I literally have dashboard visibility to all the critical information I need to run a successful business and can make decisions based on facts, not guess work! This has enabled me to focus on what I do best, therefore becoming more productive, a better boss, a better dad, a better husband, a better friend and a much better business man!
Luigi Di Costanzo
Director, Luigi Delicatessen
Pizza Meccanica
Finally, someone has developed a program that encompasses everything (and I mean everything) to run a profitable, successful, true and efficient business. Thanks Pius and team Viability for saving us time, money and headaches. No more guessing with this accurate program.
Stelio Birbas
Owner, Pizza Meccanica
Cotto & Platform 10
After using Viability over four years, I’d say it’s a win-win investment. This software simply makes it easier to run a profitable business. Nothing else can give me the same depth of insight. My managers and team use Viability to keep targets on track. It gives me back management time, grows business and makes the teams more engaged with success. It’s worth the investment ten times over.
Frank Cecere
Owner, Cotto & Platform 10
Cheffy Chelby’s
As someone who absolutely has no tech experience and hates computers …I’m actually in love with using the system. I will make time in my day to actually get to know Viability. I’ve really have no idea about numbers in the past. I’ve totally avoided looking at my Xero, gone on the advice of my bookkeepers and my accountants. Just sort of gone with the flow, gone with my guts. And it’s really nice to see the actual data in Viability, and to be able to see where my guts have been right, and where they’ve been a little bit off.
Michelle Lowe
Director, Cheffy Chelby's
Commitment Issues
Getting going as a solo operator by myself, using that as a platform really helped me grow my business, making sure I had the profits there to sustain me leaving my first venue to come open my second venue. It’s really helpful setting up a new venue. I love doing the rosters on there, they’re all costed for you. It makes it really really easy. My day is so much quicker now.
Asa Donehue
Owner, Committment Issues
Your burning questions Answered
Why is my restaurant’s labor cost so high even when we are busy?
Often, high labor costs aren’t caused by a lack of effort, but by a “Visibility Gap.” Viability solves this by providing 95% accurate revenue forecasting across four service periods. This allows you to anchor your rosters to predicted revenue rather than “gut feel.” By closing the loop between POS and Payroll, you can see if your labor spend is actually driving productivity or just eroding your EBITDA.
How do I manage multiple hospitality venues without being there 24/7?
Managing at scale requires a transition from “micromanagement” to “Profit Governance.” Viability provides an Owner’s View Dashboard that acts as a remote GPS for your portfolio. You can monitor the live financial position of every site from your pocket and “Manage by Exception”—meaning you only step in when the system alerts you that a venue has drifted from its pre-set profit guardrail.
What is the best way to track real-time EBITDA in a hospitality group?
The traditional monthly P&L is too slow for modern hospitality. Viability provides a reconciled daily reality by syncing your Sales (POS) and Costs (Accounting/Payroll) automatically. This gives you a live trajectory of your profitability, allowing you to catch “EBITDA leakage” on a Tuesday instead of finding out about it three weeks later.
How can I hold my venue managers accountable for profit, not just sales?
Accountability fails when the data is debatable. Viability creates a “Binary Truth”—one version of the numbers that both the Owner and the Manager see. By using Dynamic Benchmarking, the system sets fair, revenue-anchored targets. When a drift occurs, the AI provides a “Causal Ruling,” so your management meetings focus on solutions and actions rather than arguing over whose spreadsheet is correct.
How do I stop wasting hours on restaurant spreadsheets every week?
Manual data entry is the “Excel trap” that keeps owners from leading. Viability automates the data flow from tools like Lightspeed, Square, and Xero. As our partners at White Picket Coffee House found, moving your data into one central “Control Layer” saves hours of manual entry, giving you back the time to focus on customer experience and business growth.
Can AI really predict hospitality revenue accurately?
Yes, if it’s built by operators. Viability’s machine-learning models are battle-tested in 100+ venues and achieve 95% accuracy. The system doesn’t just look at historical averages; it uses the “Ground Truth” from your most recent trading day to instantly calibrate the forecast for the same day the following week, ensuring your prep and staffing levels are always optimised.
What is the average profit uplift for a hospitality group using business intelligence?
While every venue is different, our data shows that multi-venue groups typically identify an annual profit uplift of A$30k–A$80k per venue within the first year. By moving into the “Precision Era” of management, owners are able to maintain elite-level net margins of 8%–16%, even in high-cost environments.
Ready to trade fatigued hindsight for calm control?
Join 100+ venues that have anchored their hospitality craft to professional governance.