Ai-driven
Hospitality
Software
See your margins before the month surprises you
Trusted by hospitality businesses
across Australia
ONE SYSTEM.
ENDLESS BENEFITS.
REVENUE FORECASTING THAT GUIDES EVERY DECISION. SPOT DEMAND SHIFTS BEFORE YOU OVER-STAFF.
Most operators guess staffing levels on Monday morning, then face the bill on Friday. With forecasts updating four times daily at 95%+ accuracy, you spot the Tuesday dip or Friday surge before you’ve committed payroll. AI learns your customer patterns—seasonal, weekly, even daily rhythms—so your rostering decisions rest on what’s actually coming, not what happened last year.
KNOW HOW THIS WEEK STACKS UP. DYNAMIC BENCHMARKING SHOWS YOU THE GAP—AND HOW TO CLOSE IT.
Your COGS are running 2% over target. Your labour is tracking tight. You see it Wednesday, not in Friday’s reconciliation. Real-time benchmarking shows you exactly where you stand against your goals—so when something drifts, you adjust the same shift, not the next week. That’s the difference between knowing and reacting.
AI-POWERED ROSTERING TIED TO LIVE SALES FORECASTS STAFF FAIRLY. PROTECT MARGINS, AVOID THE BLAME.
Labour is your biggest cost. When you’re over-staffed, margins evaporate. When you’re under-staffed, customers leave. Most ops managers feel the imbalance but can’t prove it. Rostering tied to live sales forecasts means you staff for what’s actually coming—not what you guessed. Fair rosters, protected margins, and the data to back up every decision. No more blame conversations, just solid numbers.
INTELLIGENT SUPPLIER BUDGETS TIED TO FORECASTS. ORDER WHAT YOU'LL SELL, NOT WHAT YOU GUESSED.
Every week you order vegetables, coffee, or meat based on last week’s sales, not this week’s forecast. Waste. Budget forecasts tied to live revenue forecasts mean you order exactly what you’ll use—no overstocking, no spoilage, no Monday-morning surprises. Your supplier patterns, lead times, and costs feed the system, so budgets adjust to reality, not assumptions.
AI DEMAND FORECASTING THAT GOVERNS YOUR WEEK. MOVE FROM GUT-FEEL STAFFING TO 95%+ ACCURACY.
Most operators lock in labour and supplier costs based on a guess, then only discover if they could afford them after the money has left the account. Viability breaks each day into four service periods—Morning, Brunch, Lunch, Dinner—delivering 95%+ accurate demand forecasts. Catch a 2% margin drift on Tuesday and correct it by Wednesday. The forecast isn’t a report. It’s your operational guardrail.
LIVE EBITDA FORECASTING FOR CONFIDENT DECISIONS. KNOW WHERE YOUR PROFIT LANDS THIS WEEK.
You’ll hit $12,000 EBITDA this week. Or maybe $10,500 if the weather turns. Continuous EBITDA forecasts show you the range—so you’re not blind-sided by month-end. If forecasts dip, you adjust staffing or orders now, not after the damage is done. You’re making decisions based on where you’re headed, not where you’ve been.
GAIN THE CONFIDENCE
TO FORECAST, ADJUST,
AND PROTECT
Boost profit by at least 100%
Know your numbers before the week unravels
Fair rostering, protected margins
White-glove onboarding, day-one forecasts
Check your forecast from anywhere
Have the peace-of-mind that your data is secure
STOP GUESSING.
START FORECASTING.
See what’s coming this week and make the moves that matter. Schedule a demo to see why multi-venue operators choose Viability over everything else.
ONE SYSTEM FOR ALL.
WITH VISIBILITY, EVERYONE WINS.
Venue owners
See across all venues at once. Real-time forecasts mean you’re the first to know, not the last. Intervene early when margins start to slip, scale calmly with live visibility, and make decisions backed by data instead of politics. That’s the control you’ve been looking for.
Operations Manager
Revenue dips on Tuesday. Labour is running 5% hot. You see it, but by the time you flag it, the damage is already compounding into Wednesday’s P&L. Forecasts broken into service periods mean you catch the drift the same shift it happens—and adjust staffing, ordering, or costs while there’s still time to protect the week. That’s the rhythm ops managers need.
Finance Teams
One source of truth. Payroll integrates seamlessly with accounting, invoices verify in real-time at the venue, no more month-end surprises. You’ve got clean numbers from day one. That’s the data confidence every finance lead needs.
Back of House
Your kitchen thrives when orders match what you’ll actually sell—not what you sold last year. Budgets tied to live revenue forecasts mean you order just enough, waste drops, and gross profit stays strong week after week. That’s the rhythm your kitchen needs.
Getting Started Is Straightforward
01
See how forecasting
changes your venue
Book a guided demo. We’ll show you real forecasts from your own data, how your team uses them, and why multi-venue operators choose Viability.
02
Move forward
with confidence
If Viability is the right fit, you’ll sign up as a customer and move straight into onboarding with a clear scope, simple pricing, and month-to-month flexibility.
03
White-glove onboarding,
real results week one
We connect your data, train your team, and lock in early forecasts. By week one, your team is making decisions guided by forecasts. By week four, you see margin improvements.
HOW VIABLE IS YOUR
BUSINESS?
REPLACE THE SAMPLE DATA WITH YOUR NUMBERS TO FORECAST YOUR PROFIT
Transparent pricing
THat adapts to your business
Basic
$165.00/month
- Revenue Forecasts
- Rostering
- Budget Ordering
- Basic Overheads
- Live EBITDA Feedback
Premium
$215.00/month
- All Basic Features
- Advanced Roster-Builder
- Individual Supplier Budget Forecast
- Feasibility Modelling
- Advanced Overhead Tracking
- Reporting, P&L and BAS Review
Enterprise
Talk to Us
- All Basic and Premium Features
- Head Office Summary of All Stores
BUILT BY OPERATORS WHO HAVE BEEN IN YOUR SHOES
Our team includes venue operators, entrepreneurs, and data experts who’ve run the numbers for years. We built Viability to solve the problems we faced—blind spots, guessing, reactive decisions. Now we’re sharing it with you. Forecasting-first software, designed by people who know the pressure, pace, and margins of hospitality.
White Picket Coffee House, Ground Floor Coffee & Pulse Coffee Co.
To say that it has changed not only my profitability but my life would be an understatement. Being coffee shop owner for 13 years, I pride myself on being an efficient operator. But prior to discovering Viability, I used to drown in hours and hours of data entry and excel spreadsheets every week. Now, everything happens in the one spot, saving me so much time, and making me so much more efficient. I now have the time to do the most important job in my business: serve customers. Being so profitable now that I have Viability has enabled me to have more room in my labour budget, which has also led to increased sales… what a product!
Anthony Pollina
Owner, White Picket Coffee House, Ground Floor Coffee & Pulse Coffee Co.
Luigi Delicatessen
I literally have dashboard visibility to all the critical information I need to run a successful business and can make decisions based on facts, not guess work! This has enabled me to focus on what I do best, therefore becoming more productive, a better boss, a better dad, a better husband, a better friend and a much better business man!
Luigi Di Costanzo
Director, Luigi Delicatessen
Pizza Meccanica
Finally, someone has developed a program that encompasses everything (and I mean everything) to run a profitable, successful, true and efficient business. Thanks Pius and team Viability for saving us time, money and headaches. No more guessing with this accurate program.
Stelio Birbas
Owner, Pizza Meccanica
Cotto & Platform 10
After using Viability over four years, I’d say it’s a win-win investment. This software simply makes it easier to run a profitable business. Nothing else can give me the same depth of insight. My managers and team use Viability to keep targets on track. It gives me back management time, grows business and makes the teams more engaged with success. It’s worth the investment ten times over.
Frank Cecere
Owner, Cotto & Platform 10
Cheffy Chelby’s
As someone who absolutely has no tech experience and hates computers …I’m actually in love with using the system. I will make time in my day to actually get to know Viability. I’ve really have no idea about numbers in the past. I’ve totally avoided looking at my Xero, gone on the advice of my bookkeepers and my accountants. Just sort of gone with the flow, gone with my guts. And it’s really nice to see the actual data in Viability, and to be able to see where my guts have been right, and where they’ve been a little bit off.
Michelle Lowe
Director, Cheffy Chelby's
Commitment Issues
Getting going as a solo operator by myself, using that as a platform really helped me grow my business, making sure I had the profits there to sustain me leaving my first venue to come open my second venue. It’s really helpful setting up a new venue. I love doing the rosters on there, they’re all costed for you. It makes it really really easy. My day is so much quicker now.
Asa Donehue
Owner, Committment Issues
- 4 Pius Steiner, CEO
Dynamic breakeven point: what is it & why is it important?
Traditional Breakeven point thinking We tend to think of break even point as a static number. We store away a number in our head that we know we’re aiming for in order to ‘break even’. I need to make $X revenue per week, month or year to cover every cost...
- 4 Pius Steiner, CEO
Better revenue forecasts: planning for profit improvement
Start strong to finish stronger Many owners start by looking at the past. That’s a good thing generally, as discovering what happened can help us make good decisions for the future. But what’s the most important number to start with when it comes to running a continuously profitable business in...
Your burning questions Answered
How much can I improve my profit margins with demand forecasting?
Most venues operate at 3–6% profit margins. Customers using Viability consistently hit 12–16% within 8 weeks. That’s A$30,000–80,000 annual uplift per site. The improvement comes from three shifts: (1) forecasting revenue accurately, so you staff fairly without overstaffing; (2) ordering inventory matched to demand, eliminating waste; (3) catching margin drift early and correcting it before the week closes. The forecast is your profit protection system.
Why do my labour costs keep running over budget?
The Commitment Gap. You lock in staff hours today based on a guess about next week’s revenue. Only after the money leaves your account do you discover if you could afford it. Viability solves this by delivering demand forecasts broken into four service periods per day—Morning, Brunch, Lunch, Dinner. Now you know the revenue target before committing payroll. If Tuesday’s forecast shows a 2% dip, you adjust Wednesday’s roster while there’s still time to protect the week. No more surprises. Learn how demand forecasting works.
Can forecasting software really predict restaurant demand?
Yes. 95%+ accuracy. Viability uses machine learning to analyse your entire trading history—seasonal trends, day-part patterns, local events, weather, market dynamics—to predict demand at service-period resolution. The system continuously learns. As each service closes, it recalibrates the forecast for the same service the following week. The more data it sees, the sharper the predictions. Most venues hit 95%+ accuracy within 2–3 weeks.
What's the difference between demand forecasting and reporting?
Reporting is passive. Forecasting is active. Reporting tells you what happened last month (too late to act). Forecasting shows you what’s coming this week (time to adjust). Viability isn’t a dashboard. It’s a control layer. The forecast becomes your operational guardrail—governing allowable labour spend and supplier costs before the money leaves your account. Real-time, actionable, decision-grade.
How long does it take to see results with forecasting?
Day one: We connect your POS and accounting data. You see real forecasts from your own history.
Week one: Your team is making daily decisions guided by live demand forecasts. Staffing adjusts. Orders shift. Costs stabilize.
Week four: Margin improvements become visible. Drift is caught and corrected before it compounds.
8 weeks: Results are locked in. 8–16% margin lifts, A$30k–80k annual uplift per site. No long ramp-up. White-glove onboarding means you’re operational immediately.
Does this software integrate with my POS and accounting?
Yes. Viability connects directly to Lightspeed, Square, Xero, MYOB, Doshii, SwiftPOS, ABACUS, Vend, and others. Real-time data flows in. No manual exports. No spreadsheets. If your system isn’t listed, we’ll build the integration during your onboarding. The goal is seamless connection to your existing stack. See all integrations.
How accurate are the forecasts? What if demand is unpredictable?
95%+ accuracy even in unpredictable conditions. Machine learning doesn’t just learn patterns—it learns exceptions. Weather, local events, public holidays, sudden market shifts—the system adapts. In rare cases where demand truly spikes unexpectedly, the forecast catches it fast. By Tuesday, you’ve recalibrated for Wednesday. The forecast still protects you by preventing false commitments on the guess side. Even 5% wrong is better than 30% wrong based on a guess.
Can I manage multiple venues from one system?
One dashboard. All venues. See performance across 2 venues or 50. Compare week-on-week margins. Spot which venue is drifting. Drill down into the details. Multi-venue operators see the profit landscape in real time—no more waiting for month-end spreadsheets to identify underperformers. Forecasting discipline rolls out across your entire group. The more venues, the sharper the forecasts (more data = stronger patterns).
Is my data secure with this software?
Enterprise-grade security. Encrypted end-to-end. All data is encrypted in transit and at rest. Stored on secure servers with daily backups. Compliant with Australian privacy laws. You control who sees what—venue managers see their venue, ops see all venues, finance sees financial data. Your data isn’t used externally or sold. No surveillance. You own your operational truth.
What happens if we have a quiet week? Does forecasting still work?
Yes. Forecasting protects you even in quiet weeks. The forecast shows the reality: low demand. Instead of guessing and over-committing, you staff to the forecast. Labour stays in line. Margins stay protected. The system still detects drift—if Tuesday is forecasted quiet but Wednesday surprises busy, you see it immediately and adjust. Forecasting works in all conditions because it anchors every decision to data, not assumptions.
How do I know if forecasting is right for my venue group?
Forecasting is best for multi-venue operators facing three pressures: (1) Thin margins (3–6%) with no room for guessing; (2) Need for coordinated control across multiple locations; (3) Ambition to scale without chaos. If you run 2–15 venues in Australia, operate on tight margins, and want to see margins improve by 8–16% in 8 weeks, Viability is built for you. Single-venue operators and high-margin businesses may not see the same payback.